How does ultrasonic cleaning work?

Ultrasonic cleaning uses sound waves to create microscopic bubbles in a liquid solution. When these bubbles collapse, they create tiny jets that remove dirt, grime, and other contaminants from items without damaging them.

What items can be ultrasonically cleaned?

Many items can be ultrasonically cleaned including jewelry, printed circuit boards, engine parts, dental instruments, watches, and more. At SonicClean, we specialize in jewelry, PCBs, and small engine parts.

How long does the cleaning process take?

The cleaning process typically takes 1-2 days once we receive your items. This includes cleaning, drying, and quality inspection before shipping back to you.

Is ultrasonic cleaning safe for my jewelry?

Ultrasonic cleaning is safe for most jewelry items, especially gold, platinum, diamonds, and many gemstones. However, some stones like pearls, amber, and opals should not be cleaned ultrasonically. We'll advise you if your items aren't suitable.

Privacy Policy for SonicClean.ie

Effective Date: 18/01/2025

At SonicClean.ie, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.

1. Information We Collect

We collect the following personal data to fulfill orders and improve our services:

Name: To identify you and personalize communications.
Address: To ship items back to you after cleaning.
Phone Number: To contact you regarding your order.
Email Address: To provide updates, receipts, and order confirmations.
Payment Information: Collected securely via Stripe (we do not store payment details).
Cookies and Usage Data: To analyze website traffic and improve user experience.

2. How We Use Your Information

Your personal data is used strictly for the following purposes:

Processing and completing your orders.
Communicating with you about your orders and services.
Improving website functionality and user experience through analytics.
Complying with legal obligations and preventing fraudulent activity.

We do not share or sell your personal information to third parties.

3. Cookies

Our website uses cookies to enhance user experience:

What Are Cookies?

Cookies are small data files stored on your device to identify returning users and track usage patterns.

How We Use Cookies:

We use cookies:

To remember your preferences for future visits.
To analyze website traffic via Google Analytics.

Managing Cookies:

You can disable cookies through your browser settings. However, this may affect website functionality.

4. Third-Party Services

We utilize trusted third-party services to operate our website and process payments:

Google Analytics:

We use Google Analytics to track and analyze website traffic. Google may collect IP addresses, device data, and browsing information. Learn more about Google’s data practices here.

Stripe:

Stripe securely processes payments. We do not store payment information, but Stripe may collect and store transaction data. Learn more about Stripe’s data practices here.

These third-party services are GDPR-compliant and ensure data protection.

5. Data Retention

We retain your personal data only for as long as necessary to:

Fulfill your order.
Comply with legal obligations.
Resolve disputes and enforce agreements.

Once your data is no longer required, we securely delete or anonymize it.

6. Your Rights

As an EU resident, you have the following rights under GDPR:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct your personal information.
Deletion: Request the deletion of your data.
Objection: Object to our processing of your data.
Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us using the details provided below.

7. Data Security

We implement industry-standard measures to protect your personal data, including encryption, secure servers, and restricted access. While we strive to safeguard your data, no system is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: customerservice@sonicclean.ie
Phone: 00353 867827626